Terms of Service

These terms are a starting template. Have them reviewed by a lawyer in Barbados before relying on them commercially.

These Terms of Service ("Terms") are an agreement between Shared Media ("SignageLite", "we", "us") and the business or person that creates an account ("you", "Customer"). By creating an account, ticking the box at sign-up, or using SignageLite you agree to these Terms. If you accept on behalf of a business, you confirm you are authorised to bind it.

1. The service

SignageLite is a cloud service for managing digital signage: you upload content, arrange it into playlists, layouts and schedules, and show it on screens (Raspberry Pi players, Fire TV and Android devices, smart TVs and web browsers) that you connect to your account ("Screens"). Features may change over time; we will not materially reduce the core service you have paid for during a paid billing period.

2. Your account

• You must give accurate information and keep your password secure. You are responsible for everything done under your account, including by people you give access to.
• You must be at least 18 years old and using SignageLite for a business, organisation or professional purpose.
• Tell us promptly at [email protected] if you believe your account has been accessed without permission.

3. Plans, screens and payment

• SignageLite is priced per Screen per month, as shown on our pricing page and on the Billing page at the time you subscribe. New accounts start with a free trial (currently 7 days) that includes every feature; no payment details are needed to start it.
• If you do not subscribe by the end of the trial, your account becomes view-only: your Screens keep showing the content they already have, and editing and publishing are available again as soon as you subscribe. Accounts opened on our earlier free plan keep the free Screen they had.
• Subscriptions renew automatically each month until cancelled. Payments are processed by PayPal; you authorise us (through PayPal) to charge the subscription amount for each period, including any taxes that apply.
• Adding Screens increases your subscription from the next charge. Cancellation, refunds and failed payments are covered by our Billing & Refund Policy.
• We may change prices with at least 30 days' notice by email or in the dashboard. Changes apply from your next renewal after the notice period.

4. Your content

• You keep all rights to the pictures, videos, text, menus, designs and other material you upload or link ("Customer Content").
• You give us a limited licence to store, copy, convert (for example, re-encode video so it plays on every device), cache on your Screens and display Customer Content, only to provide the service to you.
• You are responsible for having the rights to everything you display, including music in videos, logos, photos and third-party designs (for example from Canva), and for the accuracy of prices, allergens, nutrition and other information you show to the public.
• Example photos and templates provided by SignageLite may be used on your Screens while you are a customer. They are for illustration; replace them with your own photos of your products where accuracy matters.

5. Acceptable use

You must follow our Acceptable Use Policy. We may remove content or suspend an account that breaks it, that puts the service or other customers at risk, or where required by law. Where reasonable we will tell you first and give you a chance to fix the problem.

6. Devices and connectivity

• You are responsible for your Screens, power, internet connection and TV hardware. Players keep showing downloaded content when the internet drops, but schedules and updates need a connection to change.
• Remote controls (restart, reboot, Wi-Fi changes, TV on/standby) act on your own devices at your request. Use them with care; we are not responsible for a device that becomes unreachable because of settings you chose.
• Raspberry Pi OS, Fire OS, Android and TV software are made by third parties under their own terms.

7. Third-party services

Optional connections (for example Canva, Google Sheets, YouTube, weather and news feeds, PayPal) are provided by their own companies under their own terms. We are not responsible for their availability or changes they make.

8. Availability and support

We aim for the service to be available at all times but do not guarantee uninterrupted operation. We may carry out maintenance, ideally outside business hours, and will try to give notice of planned work that affects the dashboard. Support is provided by email at [email protected].

9. Privacy

Our Privacy Policy explains how we handle personal data. Where you use SignageLite to process personal data about others (for example staff names on a screen), you are the controller of that data and we process it on your behalf, only to provide the service.

10. Ending the agreement

• You can stop using SignageLite at any time and delete your account from Settings. You can download a copy of your account data from Settings first.
• We may end or suspend the service for serious or repeated breaches of these Terms, non-payment, or if required by law.
• After an account is deleted, its content is removed from our live systems promptly and from backups within 60 days.

11. Disclaimers and liability

• The service is provided "as is" and "as available". To the extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement.
• To the extent the law allows, neither party is liable for indirect, incidental or consequential loss, lost profits or lost data, and our total liability under these Terms is limited to the amount you paid us in the 12 months before the claim.
• Nothing in these Terms limits liability that cannot be limited by law, or rights you have as a consumer where consumer law applies.

12. Indemnity

You will defend and compensate us against third-party claims arising from Customer Content or your breach of these Terms or the Acceptable Use Policy.

13. Changes to these Terms

We may update these Terms. For material changes we will give at least 30 days' notice by email or in the dashboard. Continuing to use SignageLite after the change takes effect means you accept the new Terms.

14. General

These Terms are governed by the laws of Barbados, and the courts of Barbados have jurisdiction, unless the law where you are based requires otherwise. If part of these Terms is unenforceable the rest still applies. These Terms, together with the policies linked above, are the whole agreement between us about SignageLite.

15. Contact

Shared Media
114 Farmers, St Thomas, Barbados
Email: [email protected]