Help centre
How can we help?
Step-by-step guides, or ask the helper in the corner for an instant answer.
Getting started
Screens and devices
Connect a screen (pairing code)How to add a TV to your account with its 6-character code.Fire TV and Android TV / Google TVInstall the SignageLite app on a TV stick or Android box.Remove, move or give away a screenTake a player out of your account so it shows a new pairing code.Set up a Raspberry PiMake an SD card that sets itself up and adds the screen to your account.Use a smart TV, tablet or computerRun the player in any modern web browser.Which player should I buy?Recommended hardware for signs that run all day.
Making content
Instant alertsPush an urgent message to every screen at once.Menu boards and sold-out itemsKeep one menu and show it on every screen, with sold-out from a phone.Playlists and schedulesChoose what plays, in what order, and when.Templates and layoutsStart from a professional design and make it your own.Upload photos, videos and designsAdd your own pictures and videos, including Photoshop and Canva files.
Account and billing
Free trial and pricing7 day free trial, then US$7.99 per screen per month.Your account, password and dataSign-in help, password reset, email confirmation and your data.
Troubleshooting
A screen shows as offlineWhat to check when a screen stops checking in.The TV is black or shows the wrong thingFixes for a blank TV, a pairing code that won't go away, or old content.What happens if the internet goes down?Screens keep playing what they already have.